\uc778\uacf5\uc9c0\ub2a5\uc2e0\ubb38 – \uc804\uccb4\uae30\uc0ac <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"\uad6d\ub0b4 \ucd5c\ucd08\ub85c \uc2e4\ub9ac\ucf58\ubc38\ub9ac\uc758 \uc720\ub2c8\ucf58 \uae30\uc5c5\uc5d0 \ub4f1\uadf9\ud55c \uc13c\ub4dc\ubc84\ub4dc(\ub300\ud45c \uc774\uc0c1\ud76c)\uac00 \uae30\uc5c5\uc6a9 \uace0\uac1d \uc0c1\ub2f4 \uc194\ub8e8\uc158 \u2018\uc138\uc77c\uc988\ud3ec\uc2a4 \ucee4\ub125\ud130\u2019\ub97c \uc815\uc2dd\uc73c\ub85c \ucd9c\uc2dc\ud588\ub2e4\uace0 24\uc77c \ubc1c\ud45c\ud588\ub2e4.\uc774\ubc88\uc5d0 \uc815\uc2dd \ucd9c\uc2dc\ud55c…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[155,138],"tags":[156],"class_list":["post-26618","post","type-post","status-publish","format-standard","hentry","category-ai","category-it","tag-156"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pa3PO4-6Vk","jetpack-related-posts":[{"id":21631,"url":"https:\/\/nori.company\/?p=21631","url_meta":{"origin":26618,"position":0},"title":"‘\uc0dd\uc131 AI’ \uae30\ubc18 \uc5c5\ubb34 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1 \ubc0f \ub514\uc9c0\ud138 \ud601\uc2e0!..\uc138\uc77c\uc988\ud3ec\uc2a4, \u2018\uc544\uc778\uc288\ud0c0\uc778GPT’ \uacf5\uac1c","author":"\ub178\ub9ac\ucef4\ud37c\ub2c8","date":"2023\ub144 3\uc6d4 8\uc77c","format":false,"excerpt":"\uc804 \uc138\uacc4 CRM \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\uace0 \uc788\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uac00 7\uc77c(\ud604\uc9c0 \uc2dc\uac01) \ubbf8\uad6d \uc0cc\ud504\ub780\uc2dc\uc2a4\ucf54\uc5d0\uc11c \uc5f4\ub9b0 \uc5f0\ub840 IT \ucee8\ud37c\ub7f0\uc2a4 \u2018\ud2b8\ub808\uc77c\ube14\ub808\uc774\uc800 \ub514\uc5d1\uc2a4(TrailblazerDX. \uc774\ud558, TDX)\uc5d0\uc11c \ubd84\uc11d \ud50c\ub7ab\ud3fc \uc544\uc778\uc288\ud0c0\uc778GPT(Einstein GPT)\ub97c \uacf5\uac1c\ud588\ub2e4.\uc774\uc81c \uac1c\ubc1c\uc790 \ubc0f \uc601\uc5c5, \ub9c8\ucf00\ud305, \uc11c\ube44\uc2a4 \ub2f4\ub2f9\uc790\ub97c \ube44\ub86f\ud55c \uc138\uc77c\uc988\ud3ec\uc2a4 \uc0ac\uc6a9\uc790\ub294 \uc544\uc778\uc288\ud0c0\uc778GPT\ub97c \ud1b5\ud574 \ub2e4\uc591\ud55c \ud234 \ubc0f \uac1c\uc778\ud654\ub41c \uc778\uacf5\uc9c0\ub2a5 \ucf58\ud150\uce20 \uc0dd\uc131\uc774 \uac00\ub2a5\ud558\uba70, \uace0\uac1d \ub370\uc774\ud130\uc5d0 \ub300\ud55c \uc790\uc5f0\uc5b4 \ud504\ub86c\ud504\ud2b8\ub97c \uae30\ubc18\uc73c\ub85c \ubd84\uc57c\ubcc4\u2026","rel":"","context":""AI"\uc5d0\uc11c","block_context":{"text":"AI","link":"https:\/\/nori.company\/?cat=155"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30792,"url":"https:\/\/nori.company\/?p=30792","url_meta":{"origin":26618,"position":1},"title":"\uc138\uc77c\uc988\ud3ec\uc2a4-AWS, \ubcf4\ub2e4 \uc27d\uac8c \u200b\u200b\uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 AI \uc571 \uad6c\ucd95\ud558\uace0, \uc9c0\ub2a5\uc801\uc778 \ub370\uc774\ud130 \uae30\ubc18 CRM \uacbd\ud5d8 \uc81c\uacf5","author":"\ub178\ub9ac\ucef4\ud37c\ub2c8","date":"2023\ub144 11\uc6d4 28\uc77c","format":false,"excerpt":"\uc544\ub9c8\uc874\uc6f9\uc11c\ube44\uc2a4(Amazon Web Services. \uc774\ud558, AWS)\uc640 \uae00\ub85c\ubc8c CRM\uae30\uc5c5 \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 AWS\uc758 \uc5f0\ub840 \ucee8\ud37c\ub7f0\uc2a4 \u2018AWS \ub9ac\uc778\ubca4\ud2b8(re:Invent) 2023\u2019\uc5d0\uc11c \uc591\uc0ac\uc758 \uc624\ub79c \uae00\ub85c\ubc8c \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\uc2ed\uc744 \ub300\ud3ed \ud655\uc7a5\ud558\uc5ec \ub370\uc774\ud130\uc640 \uc778\uacf5\uc9c0\ub2a5(AI) \uc804\ubc18\uc5d0 \uac78\uccd0 \uc81c\ud488 \ud1b5\ud569\uc744 \uac15\ud654\ud558\uace0, \uc138\uc77c\uc988\ud3ec\uc2a4 \uc81c\ud488 \uc77c\ubd80\ub97c AWS \ub9c8\ucf13\ud50c\ub808\uc774\uc2a4\uc5d0\uc11c \ucd5c\ucd08\ub85c \uc81c\uacf5\ud55c\ub2e4\uace0 27\uc77c(\ud604\uc9c0\uc2dc\uac04) \ubc1c\ud45c\ud588\ub2e4.\uc774\ubc88 \ubc1c\ud45c\ub97c \ud1b5\ud574 \uace0\uac1d\ub4e4\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 AWS \uc804\ubc18\uc5d0 \uac78\uccd0 \ub370\uc774\ud130\ub97c \ub354\uc6b1 \uc6d0\ud65c\ud558\uace0 \uc548\uc804\ud558\uac8c \uad00\ub9ac\ud558\uace0, \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc\u2026","rel":"","context":""AI"\uc5d0\uc11c","block_context":{"text":"AI","link":"https:\/\/nori.company\/?cat=155"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":25378,"url":"https:\/\/nori.company\/?p=25378","url_meta":{"origin":26618,"position":2},"title":"“46% \uc774\uc0c1\uc758 \uae08\uc735\uace0\uac1d, \uc0dd\uc131 AI\uac00 \uae08\uc735 \uac70\ub798 \uc18d\ub3c4 \ub192\uc77c \uac83!”…\uc138\uc77c\uc988\ud3ec\uc2a4 \u2018\uae08\uc735 \uc11c\ube44\uc2a4 \ud604\ud669 \ubcf4\uace0\uc11c\u2019 \ubc1c\ud45c","author":"\ub178\ub9ac\ucef4\ud37c\ub2c8","date":"2023\ub144 7\uc6d4 27\uc77c","format":false,"excerpt":"\uc804 \uc138\uacc4 CRM \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\uace0 \uc788\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\ub294 \ud5a5\uc0c1\ub41c \uae08\uc735 \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ud544\uc694\ud55c \uc778\uc0ac\uc774\ud2b8\uac00 \ud3ec\ud568\ub41c \u2018\uae08\uc735 \uc11c\ube44\uc2a4 \ud604\ud669 \ubcf4\uace0\uc11c(The Connected Financial Services Report)\u2019\ub97c 27\uc77c, \ubc1c\ud45c\ud588\ub2e4.\uc774\ubc88 \ubcf4\uace0\uc11c\ub294 \uc804 \uc138\uacc4 12\uac1c\uad6d 6,058\uba85\uc758 \uae08\uc735 \uc11c\ube44\uc2a4 \uace0\uac1d\uc744 \ub300\uc0c1\uc73c\ub85c 2023\ub144 \uc9c4\ud589\ud55c \uc124\ubb38\uc870\uc0ac \ub370\uc774\ud130\uc5d0 \uae30\ubc18\ud55c\ub2e4.\uc5ec\uc804\ud788 \ub300\ub2e4\uc218\uc758 \uae08\uc735 \uace0\uac1d\uc774 \uc804\ud654\ub098 \ub300\uba74, \uc774\uba54\uc77c \ub4f1\uc758 \uc18c\ud1b5 \ubc29\uc2dd\uc744 \uc120\ud638\ud558\uace0\u2026","rel":"","context":""AI"\uc5d0\uc11c","block_context":{"text":"AI","link":"https:\/\/nori.company\/?cat=155"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27723,"url":"https:\/\/nori.company\/?p=27723","url_meta":{"origin":26618,"position":3},"title":"‘\ub808\ub4dc\ud587-\uc138\uc77c\uc988\ud3ec\uc2a4 \ud611\ub825 \ud655\ub300’…\ub808\ub4dc\ud587 \uc5d4\ud130\ud504\ub77c\uc774\uc988 \ub9ac\ub205\uc2a4\ub85c \uae00\ub85c\ubc8c \ud558\uc774\ube0c\ub9ac\ub4dc \ud074\ub77c\uc6b0\ub4dc \uc778\ud504\ub77c \ud45c\uc900\ud654","author":"\ub178\ub9ac\ucef4\ud37c\ub2c8","date":"2023\ub144 9\uc6d4 19\uc77c","format":false,"excerpt":"\uae00\ub85c\ubc8c \uc624\ud508\uc18c\uc2a4 \uc194\ub8e8\uc158 \uc120\ub3c4 \uae30\uc5c5 \ub808\ub4dc\ud587(Red Hat)\uc740 CRM \ubd84\uc57c\uc758 \uae00\ub85c\ubc8c \ub9ac\ub354 \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uac00 \ub808\ub4dc\ud587 \uc5d4\ud130\ud504\ub77c\uc774\uc988 \ub9ac\ub205\uc2a4\ub85c \uae00\ub85c\ubc8c \ud558\uc774\ube0c\ub9ac\ub4dc \uc778\ud504\ub77c\ub97c \ud45c\uc900\ud654\ud55c\ub2e4\uace0 18\uc77c(\ud604\uc9c0\uc2dc\uac04) \ubc1c\ud45c\ud588\ub2e4.\uc774\ubc88 \ud611\uc5c5\uc744 \ud1b5\ud574 \ub808\ub4dc\ud587 \uc5d4\ud130\ud504\ub77c\uc774\uc988 \ub9ac\ub205\uc2a4\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uce21\uc5d0 \ubcf4\uc548\uc774 \uac15\ud654\ub41c \ud558\uc774\ube0c\ub9ac\ub4dc \ud074\ub77c\uc6b0\ub4dc \ubc30\ud3ec\ub97c \uc704\ud55c \ubcf4\ub2e4 \uc720\uc5f0\ud558\uace0 \uc77c\uad00\ub41c \uae30\ubc18\uc744 \uc81c\uacf5\ud574, \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uace0\uac1d \uc218\uc694\uc5d0 \ub9de\ucdb0 \ub300\uaddc\ubaa8 \ube44\uc988\ub2c8\uc2a4 \ud601\uc2e0\uc744 \ucd94\uc9c4\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud55c\ub2e4.\u2026","rel":"","context":""AI"\uc5d0\uc11c","block_context":{"text":"AI","link":"https:\/\/nori.company\/?cat=155"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":24950,"url":"https:\/\/nori.company\/?p=24950","url_meta":{"origin":26618,"position":4},"title":"\uc138\uc77c\uc988\ud3ec\uc2a4, \uc544\uc778\uc288\ud0c0\uc778\u00a0GPT \ub4f1 \uace0\uac1d\uc811\uc810\ubcc4 \uc0dd\uc131 AI CRM \uc194\ub8e8\uc158\uc73c\ub85c \uc804\ubc29\uc704 \uace0\uac1d\uacbd\ud5d8 \ud601\uc2e0","author":"\ub178\ub9ac\ucef4\ud37c\ub2c8","date":"2023\ub144 7\uc6d4 14\uc77c","format":false,"excerpt":"\uc804 \uc138\uacc4 CRM \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\uace0 \uc788\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\uac00 \uc0dd\uc131 AI \uae30\ubc18 \ubd84\uc11d \ud50c\ub7ab\ud3fc \u2018\uc544\uc778\uc288\ud0c0\uc778 GPT(Salesforce Einstein GPT)'\uc758 \uace0\uac1d \uc811\uc810 \uc804 \uc601\uc5ed\uc5d0 \uac78\uce5c \uc2e0\uaddc \uae30\ub2a5\uc744 \uacf5\uac1c\ud588\ub2e4. \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc740 \u2018\ub9c8\ucf00\ud305 GPT\u2019, \u2018\ucee4\uba38\uc2a4 GPT\u2019, \u2018\uc138\uc77c\uc988 GPT\u2019, \u2018\uc11c\ube44\uc2a4 GPT\u2019, \u2018\ud544\ub4dc \uc11c\ube44\uc2a4 GPT\u2019 \ub4f1\uc73c\ub85c, \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc81c\uc2dc\ud558\ub294 \uc778\uacf5\uc9c0\ub2a5, CRM, \ub370\uc774\ud130 \uae30\ubc18\uc758 \ub514\uc9c0\ud138 \ud601\uc2e0\uc744 \uc9c0\uc6d0\ud558\uae30 \uc704\ud55c AI \uc194\ub8e8\uc158\uc758\u2026","rel":"","context":""AI"\uc5d0\uc11c","block_context":{"text":"AI","link":"https:\/\/nori.company\/?cat=155"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27379,"url":"https:\/\/nori.company\/?p=27379","url_meta":{"origin":26618,"position":5},"title":"\uc81c\ub124\uc2dc\uc2a4\uc640 \uc138\uc77c\uc988\ud3ec\uc2a4, AI\uae30\ubc18 \uace0\uac1d\uacbd\ud5d8(CX) \ubc0f \uad00\uacc4 \uad00\ub9ac \uc194\ub8e8\uc158 \ucd9c\uc2dc","author":"\ub178\ub9ac\ucef4\ud37c\ub2c8","date":"2023\ub144 9\uc6d4 11\uc77c","format":false,"excerpt":"\uc778\uacf5\uc9c0\ub2a5 \uae30\ubc18 \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \ubd84\uc57c\uc758 \uc120\ub3c4\uae30\uc5c5\uc778 \uc81c\ub124\uc2dc\uc2a4(Genesys)\ub294 \uc5c5\uacc4 1\uc704 AI CRM \uae30\uc5c5 \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 AI\uae30\ubc18 \uace0\uac1d \uacbd\ud5d8 \ubc0f \uad00\uacc4 \uad00\ub9ac \uc194\ub8e8\uc158 \u2018CX\ud074\ub77c\uc6b0\ub4dc\u2019\uc758 \ucd9c\uc2dc \uc608\uc815 \uc18c\uc2dd\uc744 \uc9c0\ub09c 6\uc77c(\ud604\uc9c0\uc2dc\uac04) \ubc1c\ud45c\ud588\ub2e4.\uc55e\uc73c\ub85c \uc591\uc0ac\ub294 \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc CX\u2122\uc640 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub97c \uacb0\ud569\ud55c \ud1b5\ud569 AI \uae30\ubc18 \uace0\uac1d\uacbd\ud5d8 \ubc0f \uad00\uacc4 \uad00\ub9ac \uc194\ub8e8\uc158 CX \ud074\ub77c\uc6b0\ub4dc\ub97c \ud1b5\ud574, \ub370\uc774\ud130 \u2219 \uc0c1\ub2f4\uc0ac \u2219\u2026","rel":"","context":""AI"\uc5d0\uc11c","block_context":{"text":"AI","link":"https:\/\/nori.company\/?cat=155"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/nori.company\/index.php?rest_route=\/wp\/v2\/posts\/26618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nori.company\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nori.company\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nori.company\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nori.company\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26618"}],"version-history":[{"count":1,"href":"https:\/\/nori.company\/index.php?rest_route=\/wp\/v2\/posts\/26618\/revisions"}],"predecessor-version":[{"id":26619,"href":"https:\/\/nori.company\/index.php?rest_route=\/wp\/v2\/posts\/26618\/revisions\/26619"}],"wp:attachment":[{"href":"https:\/\/nori.company\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nori.company\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=26618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nori.company\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=26618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}